Quadris Managed Services

Follow-the-sun services delivered by Quadris IT Service Management professionals

Our Managed Services

Our managed services are provided on a 24 x 7 x 365 basis using our follow-the-sun model from our Network Operations Centres in Europe and the Philippines. All services are accredited to ISO 27001, ISO 20000-1, ISO 9001 and ISO 14001. Click on the icon to read more…

Managed Cloud & Infrastructure

Managed Security

Managed Service Desk

Managed Digital Workspace

Managed Quadris Cloud

Technical Solution Architecture Service

Quadris Managed IT

Working closely with both your technical and non-technical teams we take you through our proven process to define the solution that is the best fit to your budget and technical requirements:

Technical healthcare analysis

Deploying the latest tools to assess your the technical health and workload demands of your existing network;

Requirements Analysis

Listening to your needs and helping define these so we are clear about the outcomes required;

Solution Design

Pulling expertise from our solution competencies and vendor relationships we provide you with options to explore together with costs and benefits of each, allowing you to make an informed decision;

Security First

Securing your data and network is built in to every step of the solution design.

Global Sourcing and Supply Service

Full end-to-end lifecycle management

Managed Procurement

We offer a fully managed procurement service, providing you with price stability and standardised global pricing. This is achieved through our network of global partners, international logistics specialists and key vendor relationships.

Increased Compliance

Our pre-build and testing services offer you robust security controls such as server hardening, security device configuration and vulnerability testing. Ensuring your security governance is fully compliant.

No Hassle Predictable Costs

We take up the management challenge of solution build, installation and shipping to higt rapid timeframes. Reducing the input required from your teams, saving you cost and allowing your teams to focus on higher value activities.

Global Operation Centres

Our subsidiaries across Europe, Americas and the Asia Pacific Region together with our network of distribution partners enables us to supply cost effectively around the globe.

Customs and Tax Compliance

Our procurement and logistics experts ensure there are no surprise costs, with their expertise in regional and country based customs and trade regulations.

Currency Management

We trade (purchase and sales) in the major global currencies ensuring minimal currency risk for your projects. Our regional and in-country distribution partners help ensure we minise trade charges and currency risks to deliver you the best value supply chain flow.

Global Reach - Local Knowledge

Our operating hubs and subsidiaries, together with our long-established partnerships with worldwide technology vendors and distributors gives us the local knowledge to solve your global supply challenges.

Rapid and Responsive Supply Chain

Our relationships with the largest technology vendors and distributors in the world drive down order to delivery lead times at low cost.

Warranty and Parts Replacement

Our network of regional and in-country partners ensure vendor warranties are upheld and repairs and parts replacement takes place within SLA targets. We also offer solutions to ensure minimum downtime where vendor warranties and replacement services may not be available.

Security and Compliance

Our procurement and logistics experts are highly knowledgeable in international trading risks associated with IT goods. We ensure you are not at risk from security restrictions impacting the solution you require.

Challenges We Solve

We help solve the following common multi-country supply challenges:

  • You have no business entity authorised to import in the country you require a project to be delivered in, either for your own business or for your end customer.
  • Sales into the region or country do not justify creating a full trading entity or employing a local presence.
  • Regulatory challenges and the risks of creating a permanent establishment.
  • You have a local presence but without the technical or or other operationsl skills and resources to manage effectively.
  • You have no or limited relationships with technical suppliers in the region or country.
  • You are uncertain of the tariffs, taxes and other costs associated with the solution you need.